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Customer Service Manager

  • Hawke’s Bay or Brisbane location

StockCo is the leader in the livestock finance industry, offering farmers tailored solutions focussed on cash flow and capital management. Operating throughout New Zealand and Australia, StockCo is driven by a dynamic team that has opened up new business possibilities for customers through their innovative range of finance solutions. This combined with nimble decision making and commitment to exceptional service has driven exponential growth in the Australian market and the New Zealand market continues to refresh with strong growth over the last 6 to 12 months.

With new opportunities ahead for StockCo, a talented Customer Service Manager is sought to join the team operating out of the either the New Zealand office in Havelock North or the Australian office in Brisbane.  Fundamentally, this role manages the service delivery and transactional processing for the livestock finance division whilst ensuring compliance to StockCo’s credit and risk policies.

Primary responsibilities include building customer relationships, identifying and resolving customer queries and the processing of stock purchases and sales, whilst managing the associated risk.

It is anticipated this role will hold strong appeal to service focussed individuals who thrive on delivering a positive customer experience. Banking or accounting sector experience and a rural background are desirable but not essential for this role. Non-negotiable is an exceptional eye for detail, high level of initiative, ability to work to deadlines and a friendly and professional communication style.

This unique business has a bold direction that inspires results. Their internal people strategy is to employ motivated individuals who aspire to grow and develop within the business and drive positive change and initiatives around processes and systems.

Come and be a part of a dynamic business and enjoy the freedom of movement and chance to innovate and implement. StockCo offers employees a chance to work with a great team celebrating on-going success and a generous remuneration package!

Further information on StockCo will be found on

Applications close 5pm Friday, 26th October 2018.

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5 Oct 2018

Work Type:
Hawkes Bay
  • Agribusiness >> Administration
  • Agribusiness >> Finance